About CITRUSS
We’re the region’s trusted home-shopping brand — blending live storytelling, curated products, and seamless e-commerce to help you shop smarter and live brighter.
Who We Are
CITRUSS is a multi-channel retail platform connecting millions of customers with quality products across home, kitchen, beauty, fashion, and tech. From on-air demos to digital content and doorstep delivery, our promise is simple: make shopping inspiring, effortless, and reliable.
Our Story
From Live TV to Everywhere
We began with live product storytelling that made shopping fun. Today, we reach audiences across TV, web, and mobile.
Quality First
Every product is tested and selected for performance, value, and durability — because trust is everything.
Customer-Obsessed
Fast shipping, secure payments, and easy returns underpin every experience — whether you buy on-air or online.
Mission & Values
Make Shopping Inspiring
We create engaging demos and content so you can see real results before you buy.
Curate with Care
We partner with trusted brands and innovators to bring you only the products we love.
Serve with Heart
From first click to unboxing, our support team is here for you — always.
What We Do
On-Air Storytelling
Live demos that show features, benefits, and results — no guesswork.
Curated Catalog
From cookware to beauty tech, discover items selected for quality and value.
Seamless Fulfillment
Secure checkout, multiple payment options, and reliable delivery to your door.
Our Promises
Genuine Products
Authentic items from brands we trust.
Fair Prices
Great value through bundles and seasonal offers.
Easy Returns
Simple, hassle-free process if things aren’t right.
Here to Help
Friendly support — 24/7 via phone, chat, and email.
FAQs
How do I track my order?
Use your order number on our Track Order page. You’ll also receive email/SMS updates until delivery.
What payment methods do you accept?
We support major cards, COD in select areas, and secure digital wallets where available.
Can I return an item?
Yes. Within the return window, ensure items are unused and in original packaging. Start from your account page.