Privacy Policy

At CITRUSS, we value your privacy and are committed to protecting your personal data. This Privacy Policy outlines how we collect, use, and protect your information when you visit our website, place an order, or interact with us in other ways. By using our services, you agree to the terms outlined in this policy.

We collect several types of information from our customers to provide better services and enhance your shopping experience. This information includes, but is not limited to:

• Personal Identification Information: Name, email address, phone number, and mailing address.
• Payment Information: Credit card details, billing information, and other payment details necessary to process your orders.
• Account Information: Username, password, and other account-related data when you create an account on our website.
• Usage Data: Information on how you interact with our website, such as pages visited, time spent, and clicks on certain products.
• Cookies: We use cookies to improve your experience on our website, track browsing activities, and personalize content. Please refer to our Cookies section for more details.

We use the information we collect for various purposes, including:

• To process and fulfill your orders, including payment processing and delivery.
• To communicate with you about your orders, promotions, and customer service inquiries.
• To improve and personalize your experience on our website.
• To send you marketing communications, newsletters, and special offers (you can opt-out at any time).
• To conduct surveys and collect feedback to improve our products and services.
• To comply with legal obligations, resolve disputes, and enforce our agreements.

The security of your personal information is extremely important to us. We implement a variety of security measures to ensure your data is protected, including:

• Encryption: We use SSL encryption to protect sensitive data transmitted over our website.
• Access Control: Only authorized personnel have access to your personal information.
• Secure Servers: Our website is hosted on secure servers with up-to-date security measures in place.
• Regular Monitoring: We monitor our systems to prevent unauthorized access, data breaches, or misuse of your information.

We do not sell, rent, or trade your personal data to third parties. However, we may share your information in the following situations:

• With service providers: We share your data with third-party service providers who assist us with processing payments, fulfilling orders, and delivering services.
• Legal Requirements: We may share your data if required to do so by law, such as to comply with a subpoena, legal process, or governmental request.
• Business Transfers: In the event of a merger, acquisition, or sale of assets, your personal data may be transferred to the new owners.

As a customer, you have the following rights regarding your personal data:

• Right to Access: You can request access to the personal data we hold about you.
• Right to Correction: You can request corrections to any inaccurate or incomplete information we hold about you.
• Right to Deletion: You can request that we delete your personal information, subject to certain legal restrictions.
• Right to Opt-Out: You can opt out of receiving marketing communications from us at any time by using the unsubscribe link in the emails or by contacting us directly.
• Right to Data Portability: You can request a copy of your personal data in a structured, commonly used format for transfer to another service provider.

Cookies are small text files that are placed on your device when you visit our website. We use cookies to:

• Enhance your browsing experience by remembering your preferences.
• Analyze website traffic and usage patterns to improve our website.
• Provide personalized content, including advertisements, based on your browsing history.

You can control cookies through your browser settings, including blocking or deleting cookies. However, please note that blocking certain cookies may impact the functionality of our website.

We may update this Privacy Policy from time to time. Any changes will be posted on this page, and we will update the "Last Updated" date at the top of this policy. We encourage you to review this Privacy Policy periodically for any changes.

If you have any questions or concerns regarding this Privacy Policy or how we handle your personal data, please feel free to contact us at support@citrusstv.com or by using the contact information on our Contact Us page.